“You join FareHarbor to get more bookings. It’s really just that simple”.
-Ted Clements, CEO and COO, FareHarbor
As the most reviewed, highest-rated booking software out there, FareHarbor is determined to assist every client in getting more online bookings from the moment you join our ‘Ohana. There are countless ways we help you boost conversions, but we narrowed it down to three to show you just how simple it is to grow your revenue with FareHarbor!
FareHarbor’s Intuitive Software is Designed With You in Mind
Our software was created with tour and activity operators in mind, and we consistently add and update features to help you reach your goals.
Ease of making and taking bookings
We know you’re busy running your business and providing amazing guest experiences, but you still have to deal with administrative tasks. Our intuitive software makes it simple to make and take bookings (and to rebook – for those who have scheduling conflicts arise) so you can always stay on top of your schedule and make sure to fill any open inventory.
Streamlined checkout process for the end-user
According to Shopify, 18% of online shoppers abandon their cart due to a complicated checkout process.
Have you looked at your checkout lately? It’s easy to get carried away with asking too many questions in the checkout process, but FareHarbor’s software helps to create a path of least resistance to the final booking.
You can customize the questions asked in your checkout process (we call it your book form) so only the most important information is collected and the highest number of browsers convert to bookers.
Dashboard customization to fit your business needs
What works well for one tour business may not work as well for another. We understand that each business is unique, so we provide personalization features to make the FareHarbor Dashboard work for you specifically.
Custom Fields: A simple checkout leads to more bookings. Custom fields let you customize your book form and gather only the pertinent information from your customers; from gathering age information (we’re looking at you beer tours!), to adding on extra equipment, or anything else that makes sense for your business.
Custom Calendars: Your different employees have different needs and daily priorities. Custom calendars allow you to quickly and easily create specific views for different team members or for an individual tour or activity. For instance, you can create a calendar view for your tour guide Sarah that only shows the tours she is responsible for running that week. With custom calendars, you can visualize the right information at a glance.
Partnerships to Help Your Business Thrive
We have two programs, the FareHarbor Distribution Network (FHDN) and FareHarbor Connect (FHC), that help you fill excess inventory and promote business partnerships — without the headache of juggling new contracts. Both programs allow you to generate passive income and gain added exposure for your tours and activities, while we take care of invoices and contracts.
FHDN: By joining the FHDN, you connect to a wide network of other FareHarbor clients and travel websites that lets you leverage local partnerships. You can choose to have your offerings sold by other clients, resell other client’s offerings, or do both!
FHC: This program connects you to local travel platforms and leading OTAs. With one contract, our API partners will distribute your tours and activities to a wider audience, helping you capture last-minute and in-destination bookings.
Learn more about the FHDN and FHC!
Plentiful Business-Building Resources
Of course, FareHarbor offers best in class, 24/7 support for all clients via phone call or email. But, we also have resources right at your fingertips to answer your immediate questions, help you build a better business strategy, and so much more.
Our comprehensive Help Center features information on our product, Dashboard, software partnerships and more. When you learn how to use FareHarbor optimally, you are well on your way to more bookings.
We identified the topics that are most relevant to tour and activity operators. Then, we created Compass, a collection of articles, checklists, webinars, and more that dive into these subjects so you can grow your business. From search engine optimization and pay-per-click strategies to the latest industry trends and tips for preparing for your busy season, Compass has content you can apply directly to your business.
Remember, FareHarbor is your partner in success and is here to support you every step of the way. These three reasons to join FareHarbor just brush the surface of how we can help your tour or activity business thrive.