Hassle-Free Onboarding: That’s a FareHarbor Promise
Get Companies Live – words that our Onboarding Team lives and breathes by. They have guided over 18,000 clients through the transition to FareHarbor so they, and you, can start getting more bookings.
When does onboarding happen?
Once you make the decision to join FareHarbor, your Account Executive will introduce you to a team of onboarders dedicated to guiding you through the transition. This is when you will start to experience the behind-the-scenes magic of how our Dashboard can be customized to fit your unique business needs.
What to expect during your onboarding process
Our team will build your Dashboard
If you don’t have experience in setting up a new booking software, you do not have to worry. Our builder team will set up your entire Dashboard for you (we also make updates to live Dashboards – but you don’t have to think about that yet!).
The onboarding team will work with your Account Executive to ensure your Dashboard is tailored to your specific business needs.
We’ll train you on your new Dashboard
Having the perfect Dashboard is not useful if you do not know how to use it. So, next you work directly with a trainer to teach you how our software works. You will have the chance to ask questions, learn about various features, and make changes (if necessary) to your Dashboard. You’ll walk away feeling confident in making and editing bookings, updating your photos, customizing your check out form, and more!
How long will training take? Depends on your business! Each training is personalized to your needs, but most will take between 30 and 60 minutes. That being said, we’ll train you as long as you need; you are not limited to 60 minutes or a single call.
We’ll launch FareHarbor on your website
Once your Dashboard is approved, (and you’re basically a FareHarbor expert!) it’s time to integrate our software onto your website. Our integrators will dive into your website to add FareHarbor book buttons and may do a little conversion flow optimization while they are at it. This is the final piece to the puzzle and you will be on your way to more bookings.
Please note, You can also integrate FareHarbor onto your website on your own if you’re comfortable. Our product code is easy to add, but we’re also here to help.
As you can see, your transition to FareHarbor will be a simple transition. Hassle-free onboarding is just one of the many promises we make you as a FareHarbor client. What are you waiting for? Request a demo today!