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General
Jump to company Shift + j
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Dashboard
Bookings section b
Manifest section m
Reports section r
Items section i
Settings section s
Create new booking (if viewing an availability) shift + n
Create new booking (if viewing an availability) Alt + Click
Working with bookings
Add or remove customers shift + m
Start rebooking shift + r
Cancel booking shift + x
Add payment shift + +
Refund shift + -
Save card to charge later shift + s
Send email shift + e
Print receipt shift + p
Creating bookings
Add corresponding type of customer to booking 1 through 9
Remove last customer Shift + Backspace
Allow booking without CVC Shift + Alt + c
Create booking (form must be valid) Shift + Enter
Manifest
Show/hide customer information c

Booking #[! rebook.currentBooking.pk !] will be cancelled and its payments will be moved to the new booking you create.

Creating a new booking for:

  • [! plusbook.currentContact.name !]
  • [! plusbook.currentContact.phone !]
  • [! plusbook.currentContact.email !]

This customer's other bookings:

Make bookings easier

Online booking and reservation software for tours and activities
Full-Featured Back office • Mobile Friendly • 24/7 Support
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2.25% + 30¢ flat credit card rate

One flat rate for all credit card types, for both online bookings and cards entered by hand. Deposited into your bank account next day. No setup or monthly fees.

Live availability for everyone

Your online customers, agents and affiliates, and employees all have instant access to live availability. Agents can create bookings without calling.

Customers book without leaving your website

Meet the Lightframe™. Add it to any page on your site and your customers can book, pay, and get their confirmation securely — all without leaving your website.

Customize booking to collect the info you need

Collect information from your customers (shoe size, sandwich preference, whatever) and offer them flexible custom upgrades and price adjustments.

Friendly 24/7 customer support

We have real people here to help you via phone or email, 24/7. Get Support »

Mobile friendly,
so it goes with you

Both the customer and management sides of FareHarbor work great on mobile phones and tablets. Run your business from your phone.

Keep an eye on your business with reports

Track which of your tours are the most popular and profitable, how your customers find you, and more.
[! auth.currentUser.name !]
Dashboard
  • Call to book Online closed Bookable online
      • [[ error ]]
    Not bookable online: [[ availability.unbookableReason ]]
    Currently bookable online
    Close
    [[ availability.bookableCapacity ]] of [[ availability.capacity ]] seats available All [[ availability.capacity ]] full Overbooked by [[ availability.customerCount - availability.capacity ]]
    Close
    [[ availability.blocks.length ]] block[[ availability.blocks.length|pluralize ]]

    Blocks

    Blocks allow you to reserve seats on this availability for affiliates.
    • [! block.affiliation.affiliateCompany.name !]
        • [[ error ]]
      [! block.affiliation.affiliateCompany.name !]:  [! block.reservedCapacity !]
      Edit
    • No blocks added
    Add block
    • This field is required.
    • Select a valid choice. That choice is not one of the available choices.
      • [[ error ]]
      • [[ error ]]
    Close
    [[ availability.crewMemberCount ]] crew
      • This field is required.
      • Select a valid choice. That choice is not one of the available choices.
        • [[ error ]]
      • This field is required.
      • Select a valid choice. That choice is not one of the available choices.
        • [[ error ]]
        • [[ error ]]
      [[ user.username ]] will be notified via email
      [[ crewMember.user.username ]] will be notified via email
      Delete
      [! crewMember.user.name !] - [! crewMember.role.shortName !]
      [! crewMember.note !]
      Edit
    • No crew added
    Add crew member
    • This field is required.
    • Select a valid choice. That choice is not one of the available choices.
      • [[ error ]]
    • This field is required.
    • Select a valid choice. That choice is not one of the available choices.
      • [[ error ]]
      • [[ error ]]
    [[ user.username ]] will be notified via email
    Crew
        • [[ error ]]
      Delete
      [! role.shortName !]
      Edit
    • No roles added
      • [[ error ]]
    Close
    Settings
Call to book Online closed Bookable online
    • [[ error ]]
Not bookable online: [[ availability.unbookableReason ]]
Currently bookable online
Close
[[ availability.bookableCapacity ]] of [[ availability.capacity ]] seats available All [[ availability.capacity ]] full Overbooked by [[ availability.customerCount - availability.capacity ]]
Close
[[ availability.blocks.length ]] block[[ availability.blocks.length|pluralize ]]

Blocks

Blocks allow you to reserve seats on this availability for affiliates.
  • [! block.affiliation.affiliateCompany.name !]
      • [[ error ]]
    [! block.affiliation.affiliateCompany.name !]:  [! block.reservedCapacity !]
    Edit
  • No blocks added
Add block
  • This field is required.
  • Select a valid choice. That choice is not one of the available choices.
    • [[ error ]]
    • [[ error ]]
Close
[[ availability.crewMemberCount ]] crew
    • This field is required.
    • Select a valid choice. That choice is not one of the available choices.
      • [[ error ]]
    • This field is required.
    • Select a valid choice. That choice is not one of the available choices.
      • [[ error ]]
      • [[ error ]]
    [[ user.username ]] will be notified via email
    [[ crewMember.user.username ]] will be notified via email
    Delete
    [! crewMember.user.name !] - [! crewMember.role.shortName !]
    [! crewMember.note !]
    Edit
  • No crew added
Add crew member
  • This field is required.
  • Select a valid choice. That choice is not one of the available choices.
    • [[ error ]]
  • This field is required.
  • Select a valid choice. That choice is not one of the available choices.
    • [[ error ]]
    • [[ error ]]
[[ user.username ]] will be notified via email
Crew
      • [[ error ]]
    Delete
    [! role.shortName !]
    Edit
  • No roles added
    • [[ error ]]
Close
Availability options
  • Only authorized users can send notifications
    • [[ error ]]
No active bookings with email addresses on file No active bookings
  • Time & Capacity
  • Display Options
  • Advanced

[! editableAvailability.startAt|date:'long' !]

Ends [[ endTime|datetime:'relative' ]] next day [[ days ]] days later

Total capacity

Number of people (seats) that can book

Public headline

Shown to everyone, next to the availability time

Private headline

Only shown to people in your company
  • This field is required.
  • Select a valid choice. That choice is not one of the available choices.
    • [[ error ]]
The schedule of pickup stops that should be used for this availability
  • This field is required.
  • Select a valid choice. That choice is not one of the available choices.
    • [[ error ]]
For whole booking
    • [[ error ]]
Delete this availability
All bookings must be rebooked or cancelled first
    • [[ error ]]
Available customer types:

(ID: [! customerTypeRate.customerPrototype.customerType.pk !])

    • [[ error ]]
Remove

( Max: [! customerTypeRate.capacity !])

Edit
Add customer type
  • This field is required.
  • Select a valid choice. That choice is not one of the available choices.
    • [[ error ]]
    • [[ error ]]
All available options have been added to this availability.

This availability uses its item's prices and visibility.

You can change the prices just for this availability, but you might want to edit the item instead.
    • [[ error ]]
Close
All partners [[ browserFilter.networkSelection.shortname || 'Partners' ]]
Custom calendars
      • [[ error ]]
      • [[ error ]]
  • No custom calendars
Create a new custom calendar from your current settings:
    • [[ error ]]
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Items
Close
Crew
Filter by crew:
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Hide availabilities with no bookings
Display options
Show in calendar:
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Show recent bookings