Customers will receive a full refund or credit for airboat tours canceled within 24 hours notice for parties of 11 or less and 48 hours for groups of 12 or more. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows and customers arriving after the check in time will be charged the full price. Late arrivals will not be refunded.