FareHarbor works just fine on most devices, but if you use the Dashboard regularly as a logged-in user, we have a few hardware and software recommendations that will help you get the best experience.
Learn more about recommended system specifications by clicking into each section below.
Note: If you’re not yet a FareHarbor customer, you may not have access to some of the links on this page.
Types of devices
Desktop computers and laptops
In general, we recommend Windows or Mac OS X-based computers purchased within the last two years. FareHarbor will also work on Chromebooks, although it’s important to note that printing from a Chromebook requires a wireless printer setup.
Suggested minimum system requirements are a 64-bit 1.8+ GHz processor, 8GB of RAM, and a display with a resolution of at least 1024×768.
We recommend Microsoft’s Surface tablets, particularly the Surface 3. Apple iPads released within the last few years also work well.
We suggest smartphones released within the last two years. Devices with at least 1GB of RAM work best.
FareHarbor.com is a responsive website, so it adapts to fit your screen, whether you’re using a smartphone, tablet, laptop, or desktop computer.
Windows & Mac Computers
We strongly suggest using the latest version of Google Chrome as your browser. It’s fast, free, and automatically updates.
Or, if you’re using another browser, make sure it meets these minimum requirements:
- Mozilla Firefox version 52 or later
- Apple Safari version 10.1 or later
- Microsoft Edge version 18 or later
Note: Internet Explorer (IE) is not supported.
iOS & Android
- Our iOS app is available for devices running iOS 10.3 or later.
- Our Android app is available for devices running Android 8.0 or later.
Some features of FareHarbor will not work with outdated or unsupported software, and we are unable to provide technical support in this case.
For your customers booking online, we support a wide range of browsers, including legacy versions, to maximize potential bookings.
If you use an ad-blocker on your computer, we strongly suggest whitelisting fareharbor.com. We use words that are sometimes identified and blocked by these plugins (like “affiliate”) that may cause FareHarbor to not work correctly.
Machines should be scanned for viruses, malware, and malicious plugins regularly, as they can greatly affect web performance. We do warn against using Windows XP, as Microsoft ended support for it in 2014.
We recommend broadband internet for an ideal experience. Broadband internet is always connected (vs. dial-up) and runs at a download speed of at least 25 megabits per second (Mbps). If you’re not sure what your download speed is, you can check on fast.com.
Printers, cash drawers, and card readers
You may also want to use additional hardware such as receipt printers, cash drawers, or credit card swipers. In these cases, see our recommendations below.
We recommend the following receipt printers when using FareHarbor:
Learn more about setting up your receipt printer here.
You can print theater-style tickets directly from FareHarbor using a Boca Lemur printer. See more details about purchasing and setting up a ticket printer here.
Before you can start printing tickets, be sure to contact FareHarbor Support to enable ticket printing on your Dashboard.
The Star Micronics CD3-1616 cash drawer is tested to work with FareHarbor. The cash drawer can be connected to your Star receipt printer and will automatically open when a receipt is printed, please keep in mind that this will only work on desktop computers, not tablets or iPads.
Learn how to set up your cash drawer with your receipt printer.
Credit card readers
For a list of FareHarbor-recommended card readers, see this help page.