48+ Hours notice – A full refund is available to the original payment method or a The Lockey Gift Card for the same value.
Less than 48 hours – A full credit is available to a The Lockey Gift Card.
Less than 2 hours –75% of Booking Value on a Gift Card.
Voucher/Event Experiences – You can rebook when more than 2 hours notice is given, subject to voucher terms and conditions and availability.
Event Tickets - Please note that all sales of event tickets are final and non-refundable.
Cool down period for Memberships is 14 Days, T&C apply.