PUBLIC TRIP CANCELLATION POLICY
If your trip is cancelled due to the Captain/Ranger's discretion and/or weather then you will receive a full refund or option to re-book your tour on another date based on availability.
Guests cancelling their tour reservations 48 hours or more prior to departure are eligible to receive a 90% refund or can elect to re-book the tour on another date based on availability.
We are also pleased to now offer Trip Protection! For a small fee Trip Protection can be added to any booking allowing cancellation up to 24 hours prior to departure! Trip Protection can be purchased at check-out.
Guests not purchasing Trip Protection and cancelling their tour reservations less than 48 hours prior to departure are not eligible for a refund and will forfeit 100% of their payment unless our cancellation insurance was purchased at time of booking.
To cancel or change a reservation, contact our central reservation office at (843) 357-7777. Please leave a message in the event of a recording, or email us at ewsrebookings@gmail.com.
