Keep your bike performing at its best with Gravity Nelson’s Full-Service Bike Workshop. Our professional, fully equipped workshop is staffed by experienced mechanics who are passionate about mountain biking and dedicated to providing top-quality service. From routine maintenance to complex repairs, we’ve got you covered.

Easily book your bike online by selecting the exact service package you need, and plan your day with confidence. We aim to complete most jobs with same-day turnaround, ensuring minimal downtime for your riding adventures. If specific parts are required, we’ll work quickly to source them and keep you updated every step of the way.

• Professional Bike Servicing:
  Handled by experienced, qualified mechanics.

• Comprehensive Workshop Services:
  Includes tune-ups, brake and suspension servicing, drivetrain repairs, wheel truing, and more.

• Online Booking System:
  Plan your service with ease by selecting the package that suits your needs.

• Same-Day Turnaround:
  Available for most bikes pre-booked online bikes unless specific parts need to be ordered.

• Special Order Parts:
  If parts are required to complete your service, these will incur additional costs. We’ll provide a quote before proceeding.

• Accessories or Upgrades:
  Not included unless requested during booking.

1. Book Online:
   Choose your preferred service package and time through our online system.

2. Drop Off Your Bike:
   Bring your bike to our workshop at the scheduled time or the day before. Our team will confirm your service requirements.

3. Service Completion:
   Most jobs are completed the same day. If additional parts need ordering, we’ll communicate timelines and keep you updated. Once the service is completed we will send you a text to advise you.

4. Pick Up Your Bike:
   Collect your bike and enjoy riding with confidence in its performance.

• Fully Equipped Workshop:
  Our professional setup is designed for everything from routine maintenance to advanced repairs.

• Experienced Mechanics:
  Passionate riders with years of experience ensure your bike is in expert hands.

• Convenient Online Booking:
  Choose your service package and time to fit your schedule.

• Fast Turnaround:
  Same-day service for most bikes pre-booked online ensures minimal downtime.

• Comprehensive Services:
  From tuning to suspension work, we handle all aspects of bike maintenance and repair.

• Drop-Off Time:
  Arrive at your scheduled time for a smooth handover, or bring the bike in the day before.

• Pick-Up Time:
  Same-day completion for most bikes unless parts are required. We will text you when the bike is ready for pick-up.

• Your bike (cleaned if possible for a quicker inspection).
• Any specific instructions or concerns about your bike’s performance.

• Advance booking recommended, especially during peak seasons.
• For e-bikes, please make sure the bike is "digitally unlocked" so we can run diagnostics.