• What happens in bad weather? Tours run rain or shine, but may be canceled due to severe weather. Rescheduling or refunds available for out-of-town guests.
• Can I customize the tour? Yes, let us know your preferences, and we’ll tailor the experience for you.

PRIVATE CHARTER CANCELLATIONS

120 hours (5 days) notice is required to be eligible for a full refund. Less than 5 days but more than 48 hours notice will lose the trip deposit without exception. Trips canceled with less than 48 hours notice and no-shows may be charged full price without exception. The credit card on file will be charged in full for the appropriate balance due at the time of cancellation.

What about the weather?

Tours will run rain or shine. Hawaii Glass Bottom Boats reserves the right to cancel a scheduled tour with short notice due to acts of nature such as lightning, thunder, heavy rains, high winds, and high surf. If we're forced to cancel we will reschedule (subject to space/availability) or a refund will be granted for out of town guests.