FOR GROUPS OF 8 OR LESS: Cancellations done by 6:00 pm two (2) days before your excursion date, by e-mail only, are free of charge. If a cancellation occurs after this time, no refunds will be provided and we will no rescheduling will be done. Reservations done on the same date are final (no rescheduling will be done) and nonrefundable. Spaces reserved by the client and not used are nonrefundable. Changing the number of people in a booking to a smaller number is considered cancellation for the change in number of participants. Such cancellations are subject to cancellation fees as per the above mentioned.

FOR GROUPS OF 9 OR MORE: Cancellations done by 6:00 pm a week prior your excursion date, by e-mail only, are free of charge. If a cancellation occurs after this time, no refunds will be provided and we will no rescheduling will be done. Reservations done on the same date are final (no rescheduling will be done) and nonrefundable. Spaces reserved by the client and not used are nonrefundable. Changing the number of people in a booking to a smaller number is considered cancellation for the change in number of participants. Such cancellations are subject to cancellation fees as per the above mentioned.

- Directions are provided on this confirmation email and in detail. For any guest that arrive to a different location and are unable to do the tour no refund or rescheduling will be done. Any guest that are unable to get transportation and are unable to do the tour no refund or rescheduling will be done.

- Due to the limited amount of spaces, the time and effort our crew has put into each of our tours we will not make any exceptions regardless of the cancellation reason.

WEATHER CANCELLATIONS:

The tour is not cancelled on rainy days, it is still safe. If the tour needs to be cancelled for severe weather conditions the Company will contact the client and no charges will be made. Pure Adventure will decide if the tour is canceled due to weather conditions. Guest that decide not to complete the tour or are no shows will NOT receive a refund.

WE RESERVE THE RIGHT OF ADMISSION:

The primary goal with our guests is to provide a fun and safe adventure. With that in mind, guests are expected to follow instructions at all times and maintain a respectful behavior towards other guests and the crew. If guests do not comply with the safety rules and behavior Pure Adventure reserve the right to end the participation of the guest at any time. If the crew suspect that a guest is under the influence of alcohol the guest will not be permitted to participate in the excursion and will not be entitled to refund. Our guides reserve the right to refuse participation to any customer who they believe will not be able to complete the tour because of their physical condition, injury or illness. In such cases, guest will not be entitled to a refund or rescheduling.

RESTRICTIONS:

For safety reasons, children under 6 years old and pregnant women, those who have epilepsy, back problems, heart conditions, dizziness, recent surgery or any other condition that may put life in risk are not allowed to participate in PURE ADVENTURE tour. Please help us make this a pleasant experience for all.

Please let us know if any of your guests are allergic to any food.