Duration

5 Hours

About

Live an amazing once-in-a-lifetime experience inside the only rainforest in the United States where you can walk through the rainforest in the company of an expert local guide, slide down the incredible 20-foot natural water slide, swing from the rope like Tarzan into the natural pool, jump over cliffs at different heights and discover wonderful secret waterfalls while exploring the tropical jungle landscape.

Why choose us?

• Pickup at your location
• Personalized experience
• Perfect schedules (to avoid crowds)
• 1 guide for every 8 people
• Includes life jacket, helmet, photos, videos, water, and snacks
• Round-trip transfers in an air-conditioned vehicle
• Parking
• Excellent service from our guides who will make you feel like you've known them for years.

NOTE: We offer flexibility for those who have their own transportation or a group with more than 8 participants and would like to participate in this amazing experience. (Contact us)

Pickup Details

Small group for just 8 people with transportation included.

You can choose between one of our two options: From 7:00 am to 12:00 pm or from 12:00 pm to 5:00 pm, whichever is more convenient for you. ;)

You will be picked up at your preferred hotel, resort, residence, Airbnb or Cruise Port in San Juan, Isla Verde and Condado (Although hotels in Rio Grande or Fajardo may not qualify, we can arrange a convenient meeting point near your accommodation for your ease and comfort).

Before the tour starts, please be sure to put on your bathing suit, sneakers with good grip (before pick-up) and bring your towel and an extra set of clothes with you to dry off and change after your tour.

NO YEEZYS SLIDES, CROCS, SANDALS OR WATER SHOES ALLOWED (TOO SLIPPERY FOR THIS HIKING)

NOTE: Your guide will contact you in the evening around 7:30 pm the day before the activity and you must sign a waiver before starting the tour.

IMPORTANT: Our activity is designed for people between 10 and 60 years old with excellent physical condition. You have to be able to walk by your own in uneven surfaces.

For safety reasons, people who are overweight, have previous injuries, are pregnant, or have health problems are not allowed to participate.

Evidence of age via license or birth certificate will be required to ensure compliance with these requirements.

Furthermore, no exceptions or refunds will be made to those who fail to comply with these conditions.

(Cruise Ship Pick Ups)

• For the morning tour at 7 am, ensure you’re outside the cruise ship before 7 am to avoid missing the tour.

• For the morning tour at 7 am, ensure you’re outside the cruise ship before 7 am to avoid missing the tour.

• Once off the cruise ship, we will meet you in front of the ‘I LOVE PUERTO RICO’ sign at the agreed-upon time. We look forward to making your Rainforest experience memorable!”

• If you choose the morning tour, please confirm your cruise departs from Puerto Rico after 1:30 pm to guarantee timely arrival. For the 12 pm tour, kindly verify that your cruise departs after 6:30 pm to ensure a smooth arrival.

For more information or to address any doubts, simply send us a text message to the following number: +1 877-811-4705 (text message only).

Additional Info

• Confirmation will be received at time of booking.

• Not wheelchair accessible.

• Travelers should have a moderate physical fitness level.

• This tour operates based weather and river conditions. In the event of poor weather, you will be offered an option to reschedule or refund.

• Use of lifejacket and helmet is mandatory.

• On Saturdays the hike is longer and more challenging since we depart from a different point.

• Tours Hacker reserves the right of admission - If a person appears to be under the influence of alcohol or drugs, not following instructions, causing disruptions, or providing false information, such as lying about their age, the guide has the right to cancel their reservation at any moment. In such cases, no refunds will be issued. We prioritize the safety and enjoyment of all participants and expect honesty in all aspects of the booking process.

• Persons with the previously listed health restrictions cannot participate on the tour. No refunds will be authorized if a person neglects to read complete description and does not meet the safety requirements and limitations on the day of the tour.

• This tour/activity will have a maximum of 8 travelers.

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

• For a full refund, you must cancel at least 24 hours before the experience’s start time.

• If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

• Any changes made less than 24 hours before the experience’s start time will not be accepted.

• Cut-off times are based on the experience’s local time.

• This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

• This experience requires a minimum of 2 travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.