We do not cancel due to weather; the only thing that affects the boat going out on the bay is high winds or lightning. If weather is not permitting, we stay docked side. For dinner cruises, we will continue the meal. (We will offer a $15 voucher/per customer for cruises over $45, and a $10 voucher / per customer for cruises under $45 since the cruise did not happen).

Victorian Princess provides refunds in the form of a Gift Certificate which expire 1 year for the date of issue.
Cancellations for public cruises MUST be received 48 hours prior to the scheduled cruise. There will be no refunds after this time.

Parties greater than 12 are required to pay a non-refundable 10% of total bill at time of reservation booking. The payment must be made by one person only. Full Payment or cancellation for parties of 12 or more is to be made 7 days prior to their cruise date. Your 10% deposit will be refunded if cancelled before 30 days prior to the date of the cruise.

If canceled, passengers will be notified by phone text or email prior to the cruise and rain checks will be issued. If a cruise is interrupted by unsafe weather conditions, the ship will return to dock early for the safety of the customers.

Credit card charges: Charges will appear on your statement as "FH* Victorian Princess".