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Intuitive booking software helping tour and activity businesses of all sizes grow and manage their reservations
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FareHarbor
Intuitive booking software helping tour and activity businesses of all sizes grow and manage their reservations
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FareHarbor
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Using the Dashboard
Using the Dashboard
Last updated: January 6, 2018
In This Section
Bookings
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Customizing your Bookings calendar
Saving custom calendars
Creating a booking
Creating bookings without a contact name
Finding a booking
Editing bookings
Booking notes and comments
Adding an expense or discount to a booking
See more »
Orders
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Orders overview
Creating an order
Online orders and shopping cart
Managing orders
Order actions
Order FAQs
Manifest
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Manifest overview
Saving custom manifests
Availabilities
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Availability basics
Using the availability overview
Creating availabilities
Duplicating availabilities
Cancelling availabilities
Finding an availability
Deleting availabilities
Updating availability settings
See more »
Items
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Items overview
Creating an item
Managing an item’s listing
Tips for writing item descriptions
Updating an item’s online booking settings
Working with item colors
Setting up a waitlist
Queuing
See more »
Custom Fields
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Custom field basics
Setting up custom fields
Editing custom fields
Using custom fields with adjustable pricing
Archiving custom fields
Removing and deleting custom fields
How do I change a custom field’s visibility?
How do I make a custom field required?
See more »
Customer Types
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Customer types overview
Setting up customer types
Reordering customer types
Updating customer type visibility
Exclusive customer types
Archiving customer types
Removing and deleting customer types
Crew
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Adding and removing crew
Adding, assigning, and removing roles
Crew notifications
Editing crew visibility
Check-In
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Checking in customers
Setting up and scanning QR codes
No-shows and follow-ups
Receipts and Tickets
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Printing receipts and tickets
Setting up your receipt printer
Customizing receipts
Printing receipts
Bluetooth receipt printing with the FareHarbor app
Setting up your Boca ticket printer
Customizing Boca tickets
Ticket FAQs and troubleshooting
Campaigns and Promo Codes
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Creating campaigns and promo codes
Adding valid or blackout dates
Removing and deleting campaigns
Tracking and analyzing campaigns
Campaign and promo code FAQs
New Promo Code Request
Using Groupon, Travelzoo, or LivingSocial with FareHarbor
Gift Cards
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Gift card overview
Managing gift cards
Redeeming a gift card
Gift Card FAQs
Giving credit using gift cards
Users & Permissions
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Subscribing to user notifications
Adding and editing users
Changing or resetting passwords
Deactivating users
Deleting users
Unsubscribing from user email notifications
Permission groups
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Price Sheets
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Introduction to price sheets
Using price sheets
Updating customer type prices
Updating custom field prices
Price schedules
Archiving price schedules
Archiving price sheets
Customer Communication
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Automatic reminders and follow-ups
Canned messages
Emailing customers
Previewing customer emails
Texting customers
Updating default email settings
Updating confirmation notes
Updating your cancellation notes
See more »
Seating Assignment
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Using the seat map builder
Managing seat assignments
Blocking and unblocking seats
Assigning seats while booking
Auto-assigning seats to customers
Using exclusive seating groups
Using seating with buyouts
Managing seating settings for an item
Resources
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Resources overview
Resource overrides
Resource FAQs
Setting up resource requirements
Making bookings with resources
Changing resources on completed bookings
Reapplying resource requirements
Archiving resources
See more »
Transportation
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Transportation basics
Updating transportation settings
Using the manifest to view pickup routes
Transportation FAQs
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