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Intuitive booking software helping tour and activity businesses of all sizes grow and manage their reservations
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FareHarbor
Intuitive booking software helping tour and activity businesses of all sizes grow and manage their reservations
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Frequently Asked Questions
Getting Started
Using the Dashboard
Payments
Website Integration
Partners & Integrations
Reporting
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Using the Dashboard
Using the Dashboard
In This Section
Bookings
Setting up your Bookings calendar
Saving custom calendars
Creating a booking
Finding a booking
Booking actions
Booking notes and comments
Adding an expense or discount to a booking
Creating a new booking for an existing customer
See more »
Manifest
Manifest overview
Saving custom manifests
Availabilities
Creating availabilities
Duplicating availabilities
Finding an availability
Deleting availabilities
Updating availabilities
Using the availability updater
Adding and removing crew
Adding and removing blocks
See more »
Items
Creating an item
Updating item descriptions
Updating an item’s online booking settings
Adding and updating item photos
Tips for writing item descriptions
Deleting an item
Custom Fields
Custom field basics
Setting up custom fields
Editing custom fields
Removing custom fields
How do I change a custom field’s visibility?
How do I make a custom field required?
Custom field groups
Conditional custom fields
See more »
Customer Types
Customer types overview
Setting up customer types
Updating customer type visibility
Removing and deleting customer types
Crew
Adding and removing crew
Adding, assigning, and removing roles
Crew notifications
Check-In
Checking in customers
No-shows and follow-ups
QR codes
Scanning QR codes for check-in with the FareHarbor iOS app
Scanning QR codes for check-in with FareHarbor on your mobile device
Receipts and Tickets
Receipt printing
Bluetooth receipt printing with the FareHarbor app
Setting up your Boca ticket printer
Printing Boca tickets
Customizing Boca tickets
Boca ticket troubleshooting
Campaigns and Promo Codes
Creating campaigns and promo codes
Adding valid or blackout dates
Removing and deleting campaigns
Gift Cards
Managing gift cards
Redeeming a gift card
Gift Card FAQs
Offering credit using gift cards
Users & Permissions
Adding and editing users
Changing or resetting passwords
Deleting a user
Setting up email notifications for Dashboard users
Permission groups
Managing permission groups
Outside users
Price Sheets
Introduction to price sheets
Updating customer type prices
Updating custom field prices
Using the Price Sheets Overview
Customer Communication
Automatic emails and texts
Canned messages
Emailing customers
Texting customers
Updating confirmation notes
Updating your cancellation notes
Social media and survey URLs
Resources
Resources overview
Resource overrides
Resource FAQs
Making bookings with resources
Changing resources on completed bookings
Reapplying resource requirements
Transportation
Transportation basics
Updating transportation settings
Using the Manifest to view pickup routes
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