FareHarbor partners with Wherewolf, a digital waiver, check-in, and guest management solution. By connecting your FareHarbor Dashboard to Wherewolf, you can automatically populate customers’ booking information into Wherewolf’s digital waiver and check-in app.
Wherewolf has four main modules that interact with FareHarbor:
Digital waivers: The Wherewolf iPad app makes it easy to check in customers, complete liability waivers, and collect marketing information. Waivers can be completed anywhere, even offline.
Pre-arrivals: The online pre-arrival form allows guests to complete waivers on their computers, tablets or phones before they arrive. Customize your waivers to include details and questions specific to your business. See a sample
Guest management: Once guests have completed their waivers, all information will be populated in Wherewolf’s manifest, which can be filtered by time, activity, and location.
Marketing: Wherewolf acts as a filterable database that can used as a CRM to further communicate with guests. All guests can receive a follow-up email prompting reviews, ratings, likes, and referrals.
Watch Wherewolf in action:
How it works
Once a customer has booked your tour or activity through FareHarbor, FareHarbor uses a webhook to send their booking information (such as availability time and customer names) to Wherewolf.
This allows the Wherewolf app to automatically populate customer information into digital waivers and pre-arrival forms so you and your customers don’t need to enter it again.
After your customer’s trip is finished, you can choose to send a follow-up email directly through Wherewolf.
Keep in mind that any additional information collected in Wherewolf won’t be sent back to FareHarbor. Think of this as a “one-way connection” that allows FareHarbor to send information to Wherewolf, where you can then manage waivers and check-in.
Setting up the Wherewolf integration
To connect your FareHarbor Dashboard with Wherewolf, get in touch with us and let us know you’d like us to get set up with Wherewolf.