Podcast: In the spotlight at FareHarbor Spark — Authentic stories from our Community

Listen to the episode: In the Spotlight at FareHarbor Spark: Authentic Stories from Our Community

Host: Rebekah Costley, Community Manager at FareHarbor

Guests:

Donna Gulec, Destination Coupon.com

Tiffany D’Andrea, Best Cabo Yachts

Pete Rustin, Bricktown Water Taxi

Aldean Begay, Navajo Tours Direct

Marie Ducote-Comeaux, Cajun Food Tours

Summer Shine, Sunshine Paddle Adventures

Trinidad Collier, Northern Epics

Gustavo Antonetti, Spoon 

Silvia Wilson, The Last Wilderness Swamp Tours

Mike Terner, Edge Water Marine

Victor Kuppers, Product Marketing Team Lead at FareHarbor

What you’ll learn about in this episode:
We’re bringing you authentic stories from Spark 2024 in New Orleans! This episode showcases insights from tour and activity operators across diverse industries and states. They share how FareHarbor has helped streamline operations, boost bookings, and enhance the customer experience. From leveraging FareHarbor Dock to expanding reach with affiliate tools, these real-world examples highlight the powerful ways FareHarbor empowers operators to thrive in an ever-competitive industry.

Key takeaways from our operators

1. FareHarbor Dock has streamlines in-person operations

FareHarbor Dock was a game-changer for several operators, simplifying daily management and ensuring a seamless walk up booking process. Operators praised Dock for its intuitive design and ability to centralize bookings, saving valuable time.

“FareHarbor Dock has made managing my bookings effortless — it’s like having an extra team member.”

2. Leveraging affiliate tools will significantly extend your reach

Affiliate tools offered by FareHarbor allow operators to partner with other businesses and attract more customers. Businesses like Best Cabo Yachts are leveraging these features to boost visibility in competitive markets.

“The affiliate tools opened up partnerships we never thought possible.”

3. FareHarbor’s ease-of-use gives operators more time to spend on their experiences 

Using FareHarbor’s platform, operators are able to focus more on creating unforgettable experiences for their customers. By automating time-consuming tasks, operators can spend more time curating unique offerings.

“FareHarbor frees me to focus on what matters most — our guests.”

4. The power of Community is palpable at Spark

Spark isn’t just an event — it’s a platform for collaboration and growth among operators. Operators expressed how being part of the FareHarbor Community provides inspiration and actionable ideas.

“Spark is more than a conference; it’s a chance to connect and learn from the best in the industry.”

That’s a wrap on season 2 — stay tuned for new episodes in 2025!

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