“FearHarbor” Features for Haunted Experiences
Is your haunted attraction ready for the busiest – and scariest! – time of year? Spooky season is almost upon us, and FareHarbor (or should we say “FearHarbor”?) is here to help you make the most of it!
Fear not – FareHarbor’s customizable features and resources will help haunted houses, ghost tour operators, and similar businesses have your most successful fall season.
Whether you’re hosting a midnight corn maze or you run a museum of haunted artifacts, FareHarbor’s capabilities are sure to match your needs this Halloween season.
Easily Check Your Guests In
What’s scarier than waiting in line? A hassle-free check-in process will move customers quickly and easily into your attraction (where the real thrills are waiting!).
With FareHarbor’s QR code scanning capabilities, customers will simply show the QR code in their confirmation email for you to scan right from the FareHarbor app.
Check-in staff using the iOS app are also able to scan QR codes without being connected to the internet. No more worrying about your spotty connection!
Cut Costs With the FareHarbor Mobile App
If you want your haunted attraction to run without a hitch, that might mean hiring extra staff. One of the best ways to cut costs is to have staff download the FareHarbor app on their phones.
Rather than purchasing additional hardware like QR code scanners, staff can use their personal phones to check guests in.
They’ll also have access to their crew assignments and schedules right in the app so they’ll know exactly where they need to be to make your tour, activity, or event run smoothly. If you are already a FareHarbor client, learn how to create custom calendars for individual employees.
Increase Conversions With an Updated Website
If the thought of losing out on bookings sends a chill down your spine, the FareHarbor Lightframe offers custom solutions.
The Lightframe ensures your booking process is optimized and easy for customers to follow. Our software integrates seamlessly with your website and gives customers all the pertinent information about your activity, like when it starts and what to expect.
Customize Your Book Form to Match Your Business Needs
You can further customize the booking experience by grouping activities into categories and using Custom Fields to ask customers questions like “how did you hear about us?”. The book form is the perfect place to communicate age requirements (for those especially scary tours!) or offer drink and merchandise add-ons.
Speaking of add-ons, you can use Custom Fields to sell other attractions as part of your haunted experience. For example, customers who book a ghost tour can easily add on a hay ride or corn maze ticket right in the book form.
Quick Tip: One of the top reasons to optimize your website for bookings is that it will help cut down on those repetitive and time-consuming customer phone calls. Learn how here!
Offer Additional Payment Options for Customers
FareHarbor is all about simplifying your conversion flow and checkout process, and a big part of that is offering digital wallet payment options.
Just in time for spooky season, your customers can book online using Apple Pay and Google Pay for more payment flexibility.
Get 24/7 Support During Your Busiest Time of Year
We all know the fall season can go by in the blink of an eye! With so many customers flocking to your attraction in a short time frame, you can rest assured that FareHarbor support is right at your fingertips.
Our incredible Support team is available 24/7 to assist at a moment’s notice. Reach them here.
These are just a few ways FareHarbor can eliminate your busy season heebie-jeebies and make this spooky season your best yet! Stay tuned for additional updates coming soon, like the highly anticipated dynamic pricing. Follow us on social media to stay in the loop.