Your all-in-one guest service station is here: FareHarbor Dock in Kiosk mode

When guests arrive at your location, the last thing they want is to wait in long lines or shuffle between different stations just to sign a waiver or check in. Similarly, you want a solution that keeps your staff free to focus on hospitality rather than repetitive admin tasks. 

That’s where FareHarbor Dock in Kiosk mode comes in.

Now, let’s take a closer look at how this intuitive tool works and the value it can bring to your business.

How FareHarbor Dock Kiosk mode works

FareHarbor Dock is an easy-to-use tool for managing your in-person customer experience, and Kiosk mode makes it even more powerful. Think of it as a self-service concierge: guests can complete essential tasks like booking, waiver signing, and check-in, all on their own. 

Which means your staff has more to answer important questions, connect with customers, and enhance the over tour and activity experience

Each kiosk can be customized to its location, ensuring guests always see the right options — whether they’re checking in, browsing in your retail shop, or arriving at the dock itself. 

How Kiosk mode streamlines your operations

A single, self-service station can transform the flow of your business. With Kiosk mode, you can:

• Shorten wait times by allowing multiple guests to check themselves in at once, especially when you have several kiosks set up
• Free up staff time to focus on high-value tasks like customer service and upselling
• Provide a modern, intuitive experience that feels seamless from start to finish
• Keep everything in sync with real-time updates flowing directly into your FareHarbor Dashboard

The result is a smoother, faster check-in process that leaves guests impressed — and more ready to leave that 5-star review.