Trusted by 23,000+ operators
Sell the seats. Share the aloha.
Table assignments, transport add-ons, and dietary notes handled before guests arrive — so your team focuses on the show, not the will-call line. FareHarbor is the #1 booking software for luaus.
- 4.8 ★ 1,000+ Capterra reviews
- No monthly fees
- Round the clock support
- Founded 2013
Trusted by luau and Hawaiian experience operators worldwide
Luau coverage
Everything your luau operation needs in one platform
Timed seating templates
Run nightly seatings, private tables, and resort partner blocks from one calendar.
Staff scheduling
Assign hosts, servers, and performers to each show before doors open.
Table capacity controls
Protect seat inventory with resource rules so you never overbook a seating.
Weather & cancellation workflow
Place holds on seatings, rebook guests, and send automated email or SMS updates.
Fast POS
FareHarbor Dock handles on-site sales, payments, and last-minute walk-ups.
Digital check-in and waivers
Mobile QR check-in with linked waivers keeps luau entry lines moving.
Dietary custom fields
Capture allergies and preferences during booking — visible on your mobile manifest.
Online and walk-up booking
Keep web, phone, and on-site bookings in one system with synced availability.
Add-ons and combos
Upsell VIP seating, photo packages, or hotel transport at checkout.
Packages
Bundle luau admission with snorkel tours or cultural workshops in one booking flow.
Dynamic pricing
Set capacity- and time-based rules to fill shoulder nights and peak weekends.
FHDN & API distribution partners
Reach 500+ FHDN affiliates and 250+ OTAs through one contract with synced inventory.
Automated communication
Send confirmations, reminders, and pickup instructions by email and SMS.
Affiliate tools
Give resort partners and concierges book buttons, QR codes, and promo codes with commission tracking.
Simple pricing
No monthly fees
No setup fees. A small charge only on confirmed bookings.
Your revenue operating system
Explore how FareHarbor helps luau operators grow
Protect every departure
Timed tastings, guide assignments, and updates from one dashboard.
Get more bookings
Friction-free checkout online, by phone, or at the meet-up point.
Streamlined operations
Live manifest, dietary notes, and waivers in one place.
More sales channels
FHDN, concierges, and affiliates that send hungry, ready-to-book guests.
Complex schedules, simplified
Built for nightly luau seatings
From sunset seatings to holiday luau weekends, manage table capacity, performer schedules, and transport pickups without losing visibility across your calendar.
- Flexible templates for public seatings, private tables, and resort partner blocks
- Staff scheduling tied to each seating and check-in window
- Capacity rules that protect table inventory and show throughput
- Automated guest comms for confirmations, reminders, and pickup instructions
“It’s all in one place, and that’s made a big difference! Private Events helped our team stay organized, serve our guests better, and keep reporting clear and accurate.”
Chloe Marino, Guest Experience Manager, Ali’i Nui Maui
Ask about seating scheduling →
Day-of operations
Know your table count and dietary notes before doors open
Your mobile manifest shows every reservation, walk-up, and add-on in real time. Hosts see waiver status, dietary restrictions, and private-event notes before guests are seated.
- Live headcount that updates in real time
- Dietary custom fields and waivers linked to bookings
- Add-ons, guest notes, and tasting details at a glance
- Offline check-in with mobile ticket scanning
“With everything centralized in FareHarbor, managing waivers has become much simpler. This system allows us to speed up the check-in process and quickly verify that waivers are signed.”
Carla Cavallaro, Owner, Jolly Pirates
Ask about luau check-in →Distribution
Expand demand without losing control of inventory
Your best bookings often come from hotel concierges and local partners. FareHarbor helps you work with affiliates and OTAs while keeping rates, departures, and capacity synchronized.
- FareHarbor Distribution Network (FHDN) — connect with 500+ trusted affiliates under one agreement
- Affiliate Dashboard — give reseller partners live inventory access plus commission tracking
- 250+ OTA & API connections — including Viator, GetYourGuide, Expedia, and more
“Everyone should be on the FHDN and everyone should be using it. The program is very controllable and it’s easy to use.”
Captain Phil Le Blanc, COO, Sea Maui
Ask about distribution options →
Own your bookings
Win more direct bookings and keep your margins
Resort desks and OTAs send volume, but direct bookings protect margin. FareHarbor helps you convert more guests on your own site while keeping seat inventory synced across every channel.
- Mobile-first booking flow for travelers booking on the move
- Online and walk-up sales in one system with FareHarbor Dock
- Secure, PCI-compliant checkout with encrypted payments
- Real-time channel sync to prevent overbooks
- Add-ons and Combos that grow order size at checkout
- FareHarbor Sites operators see an average 28.3% lift in conversions
“Offer things that make sense, things that people might forget to bring.”
Sean Jamieson, Owner, The Gondola Company
Ask about growing direct bookings →How operators like you grew with FareHarbor
Real numbers from Hawaiian experience operators. With the right tools, yours could be next.
Ali’i Nui Maui
Ali’i Nui Maui uses Private Events with Custom Fields and Tags to track passenger details, menu selections, and vendor costs — keeping high-value group ops organized from quote to departure.
Streamline private group operations →“It’s all in one place, and that’s made a big difference! Private Events helped our team stay organized, serve our guests better, and keep reporting clear and accurate.”
Chloe Marino, Guest Experience Manager
Cruise San Diego
Cruise San Diego ditched third-party intake forms for FareHarbor Private Events — contracts, custom line items, payment schedules, and vendor payouts now live in one Dashboard.
Manage private groups in one Dashboard →“Managing private charters is now easier than ever. Our team can book, customize, and process payments all in one place.”
Derwayne Chesterman, Manager
Jamie’s Whaling Station
Jamie’s Whaling Station overhauled their outdated reservation stack during COVID — a conversion-optimized FareHarbor website and automated workflows let them serve the same volume with fewer staff.
Capture more direct bookings online →“Our new FareHarbor site increased online bookings to 50–60% of total bookings. It’s been a game-changer for capturing more direct bookings.”
Adam Doolittle, General Manager
Compare
FareHarbor vs. generic booking tools
| Category | FareHarbor | Regular alternatives |
|---|---|---|
| Built for luau operations | ✓ Purpose-built manifests, seating schedules, and dietary custom fields | — Generic ecommerce flows and manual spreadsheets |
| Pricing | ✓ No monthly software fees, pay per confirmed booking | — Monthly subscriptions + hidden fees |
| Support | ✓ 24/7 phone & email support | — Business hours only, ticket queues |
| Distribution | ✓ 500+ FHDN affiliates and 250+ OTA/API connections | — Few or no OTA connections |
| Day-of operations | ✓ FareHarbor Dock POS, offline mobile check-in, waivers, and live manifests | — Manual rosters and paper tickets |
| Seating & staff controls | ✓ Table capacity rules plus staff assignment scheduling | — Limited or manual assignment workflows |
Built for every luau night
Your show is unique. Your platform should be too.
From oceanfront sunsets and fire-knife shows to private resort luaus and cultural workshops, FareHarbor adapts to how you actually run seatings.
Luau
Coordinate nightly seatings, table capacity, and staff assignments from one dashboard. Sell public tickets, private tables, and walk-ups through online checkout and FareHarbor Dock with live availability across every channel.
Talk to our team about your operation →FAQ
Frequently asked questions
If you run timed seatings, manage table capacity, capture dietary needs, and coordinate staff and guest comms, FareHarbor is built for how you work. Luau operators use it to increase bookings and tighten check-in operations. A quick call with our team can show you exactly how it maps to your seating workflow.
There are no monthly software fees, and you don’t pay platform fees out of pocket. A small fee is applied during checkout, so your guests cover the cost. Costs scale with confirmed bookings. Our team can walk you through a tailored quote for your volume and seasonality.
Easier than most operators expect. Our onboarding team helps you import existing bookings, set up your tours and departures, and connect your sales channels. Most operators are live in as little as 7–10 days — and you keep running your current system until you’re ready to switch over.
You get a high-converting direct booking flow for your website plus access to major OTAs when you want extra reach. One shared inventory pool keeps availability accurate across channels, so you can grow direct share without risking overbooks.
Yes. Run direct online bookings and in-person sales together with FareHarbor Dock, our POS built for tour and activity operators. That means faster walk-up checkouts, synchronized availability, and one operational view across web, phone, and on-site transactions.
Place holds on specific departures, rebook guests, and trigger automated updates by email or SMS from your Dashboard or mobile app. Support self-service rebooking and Trip Protection options that fit your operation.
Yes. Manage multi-seating operations with centralized reporting, per-show availability, staff assignment controls, and role-based permissions. Transport add-ons and resort partner blocks stay synchronized in one system.
Yes. Guides can use offline check-in to scan tickets even with weak or no connectivity at the meet-up point. Once service returns, manifests sync automatically.
From Hawaiʻi roots to a global leader.
Over a decade ago, our founders weren’t able to book a tour online in Hawaiʻi—so they built the booking system for it. Today, FareHarbor powers billions of experiences for 23,000+ companies across the globe, with the same mission we started with: make experiences better for everyone.
Talk with our team
23,000+
Companies worldwide
2013
Founded in Hawaiʻi
1,000+
Global employees
$10B+
Bookings processed
Talk to our team
Discover how the booking software founded in Hawaiʻi can help you fill more luau seatings before your next busy season. Get your questions answered live by one of our industry experts.