Trusted by 23,000+ operators
Full seats.
Bookings on track.
Timed departures, seat maps, and passenger manifests handled before your train leaves the station, so every ride starts on schedule, not with a boarding scramble. FareHarbor is the #1 booking software for trains.
- 4.8 ★ 1,000+ Capterra reviews
- No monthly fees
- Round the clock support
- Founded 2013
Train coverage
Everything your train operation needs in one platform
Timed departure templates
Run scenic rides, dinner trains, and holiday specials from one calendar with recurring departures.
Seat maps & inventory control
Build custom car layouts, let guests pick seats, and manage coach, first-class, and dome inventory.
Real-time capacity & availability
Protect car capacity with live availability so you never overbook a departure.
Crew and conductor scheduling
Assign conductors, hosts, and staff to each departure before guests board.
Passenger manifests
Live passenger lists and guest details for every car, including walk-ups, seat notes, and meal reports.
Digital check-in
Mobile QR check-in and ticket scanning gets passengers to their seats without endless lines.
Dock ticket printing & POS
FareHarbor Dock handles station sales, ticket printing, payments, and last-minute walk-ups.
Passenger communications
Send confirmations, reminders, and departure updates by email and SMS.
Online booking and payments
Sell direct online with secure payments across web, phone, and station in one synced system.
Add-ons and combos
Upsell meal upgrades, photo packages, or museum entries at checkout.
Dynamic pricing
Set capacity- and time-based rules to fill shoulder slots and peak foliage or holiday departures.
Reporting
Run manifests, seating charts, meal reports, and ridership data from your Dashboard.
FHDN & API distribution
Reach 500+ FHDN affiliates and 250+ OTAs through one contract with synced inventory.
OTA & API connectivity
Expand OTA exposure and API reach with live rates, availability, and inventory sync.
Affiliate tools
Give hotel concierges and partners book buttons, QR codes, and promo codes with commission tracking.
Simple pricing
No monthly fees
No setup fees. A small charge only on confirmed bookings.
Your revenue operating system
Explore how FareHarbor helps train operators grow
Protect every departure
Train scheduling, seat inventory, and updates from one dashboard.
Get more bookings
Easy booking online, by phone, or at the station.
Day-of ops, simplified
Live manifest, QR check-in, and seat notes in one place.
More sales channels
FHDN, hotels, and affiliates that send ready-to-board guests.
Complex schedules, simplified
Built for timed train departures
From fall foliage tours to vintage heritage rides and holiday specials, manage seasonal demand, car capacity, and crew availability without losing track of what’s on your calendar.
- Flexible templates for scenic rides, dinner trains, private charters, and specialty departures
- Crew and conductor scheduling tied to each departure
- Capacity rules that protect seat inventory on every car
- Automatic emails and texts for confirmations, reminders, and departure updates
“The Waitlist gave us real visibility into how much demand we had for these experiences.”
Jess Podgurski, Reservations Department Supervisor, Cape Cod Central Railroad
Ask about train scheduling →
Day-of operations
Know your passenger count before the train departs
Your mobile manifest shows every reservation, walk-up, and add-on in real time. Staff see seat assignments, meal notes, and private-group details before guests board.
- Live headcount that updates in real time
- QR code scanning to get guests to their seats faster
- Add-ons, guest notes, and car details at a glance
- Offline check-in with mobile ticket scanning
“It’s user friendly. All my staff that sell tickets, they’re checking people in and it makes it really simple.”
Chris Leschinger, Owner, Hollywood Bus Tours
Ask about boarding check-in →Distribution
Reach more guests without losing control of your calendar
Your best bookings often come from partners who send you ready-to-book guests. FareHarbor helps you work with FHDN and OTAs while keeping rates, times, and availability in sync.
- FareHarbor Distribution Network (FHDN): connect with 500+ trusted affiliates under one agreement
- Affiliate Dashboard: give reseller partners live inventory access plus commission tracking
- 250+ OTA & API connections: including Viator, GetYourGuide, Expedia, and more
“FareHarbor is right for us because it connects to all the different OTAs, connects to all the systems we use, all the reporting’s fine.”
Chris Leschinger, Owner, Hollywood Bus Tours
Ask about distribution options →
Own your bookings
Win more direct bookings and keep your margins
OTAs help you get discovered, but direct bookings are where you keep more of the money. FareHarbor helps you convert more guests on your own site, with one synced calendar across channels and no monthly fees in the slow season.
- Booking flow built for guests on their phones
- Online, phone, and walk-up sales in one system with FareHarbor Dock
- Secure checkout with encrypted payments
- Synced availability so you never double-book across channels
- Flexible pricing for public rides, private charters, and seasonal specials
- FareHarbor Sites operators see an average 28.3% lift in conversions
“We keep the experience fresh and unique by offering new decorations and entertainment aboard the train each year as well as offering new ticket types to purchase.”
Camille Guillen, Event Manager, Steam Railroading Institute
Ask about growing direct bookings →How operators like you grew with FareHarbor
Real numbers from train and passenger transport operators on FareHarbor. With the right tools, yours could be next.
Cape Cod Central Railroad
When Valentine's Day Dinner and Brunch trains sold out, Cape Cod Central Railroad activated FareHarbor Waitlist. Nearly 1,400 guests joined the list, giving the team visibility into demand and a faster way to fill cancellations.
Capture demand when trains sell out →“The Waitlist gave us real visibility into how much demand we had for these experiences.”
Jess Podgurski, Reservations Department Supervisor
Heritage Railroad Operator
This White Mountains heritage railroad moved from open class-based seating to assigned seats with FareHarbor Seat Maps. Guests pick preferred seats in advance; staff manage capacity, switch trains, and rebook in a few clicks.
Ask about seat maps for your cars →“Guests can view the exact layout and select their seats in advance, bringing more clarity and confidence to the booking experience.”
FareHarbor customer story
Steam Railroading Institute
Michigan's Steam Railroading Institute filled its North Pole Express calendar months in advance with early festive marketing, bundled Claus Club tickets, and FareHarbor booking tools. Guests started reserving up to 10 months ahead.
Fill holiday trains earlier →“We keep the experience fresh and unique by offering new decorations and entertainment aboard the train each year as well as offering new ticket types to purchase.”
Camille Guillen, Event Manager
Hollywood Bus Tours
From one van to a growing Hollywood Visitor Center operation, Hollywood Bus Tours uses FareHarbor to connect OTAs, manage inventory, and check guests in with Manifest and QR codes, without adding unnecessary complexity.
Simplify booking as you grow →“For most operators, I think FareHarbor kind of fits in that perfect mark where it’s easy and not too complicated.”
Chris Leschinger, Owner
Compare
FareHarbor vs. generic booking tools
| Category | FareHarbor | Regular alternatives |
|---|---|---|
| Built for trains | ✓ Seat maps, departure scheduling, manifests, and car capacity controls | — Generic checkout tools and manual spreadsheets |
| Pricing | ✓ No monthly software fees, pay per confirmed booking | — Monthly subscriptions + hidden fees |
| Support | ✓ 24/7 phone & email support | — Business hours only, ticket queues |
| Distribution | ✓ 500+ FHDN affiliates and 250+ OTA/API connections | — Few or no OTA connections |
| Day-of operations | ✓ FareHarbor Dock POS, ticket printing, offline mobile check-in, and live manifests | — Manual rosters and paper tickets |
| Seating & inventory | ✓ Custom seat maps by car class plus real-time inventory control | — Spreadsheets and first-come open seating |
Built for every kind of ride
Your trains are unique. Your platform should be too.
From scenic foliage tours and heritage rides to dinner trains and holiday specials, FareHarbor adapts to how you actually run departures.
Trains
Coordinate timed departures, seat maps, and passenger manifests from one dashboard. Sell scenic rides, dinner trains, and walk-ups online, over the phone, or on-site with FareHarbor Dock, all from one synced calendar.
Talk to our team about your operation →FAQ
Frequently asked questions
If you run timed departures, manage seat maps and car capacity, and coordinate passenger manifests, check-in, and guest comms, FareHarbor is built for how you work. Train operators use it for scenic rides, heritage railroads, dinner trains, and holiday specials. A quick call with our team can show you how it maps to your boarding workflow.
No monthly software fees, and you don’t pay platform fees out of pocket. A small fee is added at checkout, so your guests cover the cost. It scales with the bookings you actually take. Our team can walk you through pricing for your volume and season.
Easier than most operators expect. Our onboarding team helps you move existing bookings, set up your schedule, and connect your sales channels. Most operators are live in about 7 to 10 days, and you keep your current system running until you’re ready to switch.
Your website gets a booking flow that actually converts, and you can still list on major OTAs when you want extra reach. One inventory pool keeps availability accurate everywhere, so you can grow direct bookings without overbooking.
Yes. Run online bookings and walk-up sales together with FareHarbor Dock, our POS built for tour and activity operators. Print tickets at the station, check walk-ups out faster, keep availability in sync, and see web, phone, and on-site sales in one place.
Yes. FareHarbor Seat Maps let you design layouts that mirror each car, including coach, first-class, and dome zones. Guests can select their own seats at checkout, or you can auto-assign seats. Staff manage capacity, switch trains, and rebook from the Dashboard.
Yes. Run multiple trains and stations from one dashboard. See seat availability by departure, assign conductors and hosts, and control team access. If you run rides from several locations, it all stays in one system.
Yes. Staff can use offline check-in to scan tickets even with weak or no connectivity at the platform. Once service returns, manifests sync automatically.
From Hawaiʻi roots to a global leader.
Over a decade ago, our founders weren’t able to book a tour online in Hawaiʻi, so they built the booking system for it. Today, FareHarbor powers billions of experiences for 23,000+ companies across the globe, with the same mission we started with: make experiences better for everyone.
Talk with our team
23,000+
Companies worldwide
2013
Founded in Hawaiʻi
1,000+
Global employees
$10B+
Bookings processed
Talk to our team
Discover how the booking software founded in Hawaiʻi can help you fill more seats before your next busy season. Talk to someone on our team who knows operators like you.