Yes, FareHarbor offers a point-of-sale solution called FareHarbor Dock, designed specifically for tour, activity, and attraction operators. Dock lets you sell tickets, accept in-person payments, and check guests in using a compatible smartphone or tablet.
Dock connects to your FareHarbor Dashboard, bringing walk-up bookings, retail sales, and online reservations into the same system. Your team can handle in-person sales without managing a separate booking platform.
What can FareHarbor Dock do?
FareHarbor Dock helps you manage common tasks at your ticket counter, front desk, or departure point, including:
- Selling tickets and processing walk-up bookings
- Accepting card and contactless payments
- Collecting signatures for FareHarbor waivers
- Printing tickets and receipts with a supported printer
- Checking guests in after booking
- Reviewing in-person sales through FareHarbor reporting
The Fareharbor Market Report shows that 90% of the time, selling a ticket using Dock Staff Mode is 3x faster than using the FareHarbor App Dashboard.
Can guests book themselves with FareHarbor Dock?
Yes. FareHarbor Dock offers two modes: Staff mode for employee-assisted sales and Kiosk mode for guest self-service.
In Staff mode, employees help guests book and pay in person. In Kiosk mode, guests can purchase tickets independently through a customer-facing screen. This gives visitors another way to book while your staff helps guests with questions or other needs.
What types of businesses can use FareHarbor Dock?
Dock supports tour, activity, and attraction businesses such as boat tours, state fairs, railway excursions, and rental operations. It can be particularly useful for operators with frequent departures, busy ticket counters, or a high volume of walk-up guests.
For example, a boat tour operator might use Staff mode to sell remaining seats before departure. An attraction could offer Kiosk mode so visitors can buy admission when they arrive.
Where is FareHarbor Dock available?
FareHarbor Dock is currently available in the United States, Canada, the United Kingdom, Australia, New Zealand, and the European Union. Transactions processed through Dock are subject to a fee.
To learn more about FareHarbor Dock, visit our Help Center:
Plus, see how operators use FareHarbor Dock to handle retail sales, ticket purchases at a live show, and busy state fair crowds.
