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Inside the Minds of FareHarbor Leadership: Product and Engineering

Get to know our Head of Design, Morten Kragh Jensen, and how his team helps our clients.

Budgeting your marketing resources: Where to spend for the most impact

Determining how to spend your marketing dollars can feel like a balancing act. Every tactic has a cost, and it’s not always clear which channels will deliver the best return. When you’re putting together your marketing budget, don’t just plug in numbers — think about why each one’s there. Ask yourself, “What goal does this […]

7 customer service tips to give your guests an amazing experience

Compass Sneak Peek Tour and activity providers must have stellar customer service skills to run their business more smoothly, get positive reviews, and impress customers. That’s why we have compiled a list of seven customer service tips that will help you handle any situation your day throws at you! Before the Tour Great customer service […]

Google Troubleshooting: Why Was My Page Deindexed?

When you publish a new page to your website, it gets indexed by Google. The Google crawler analyzes the page for content and meaning and stores it in the index. This way it will show up on the search engine results page (SERP) where users can view it and click through to your site. When […]

How to Reduce Wait Times and Start Your Activities On Time

As a tour operator, wait times may not immediately seem like a problem. This usually means your attractions are bringing in significant crowds and revenue. The flipside of having long wait times, though, is that the dissatisfaction of your customers can lead to negative reviews and in turn can end up discouraging more customers from […]

Inside the Minds of FareHarbor Leadership: Client Engagement and Marketing

Meet Maddie Amberg Welcome to our newest interview series, Inside the Minds of FareHarbor Leadership. This time, you get to find out more about Maddie Amberg, FareHarbor’s Client Engagement and Marketing Director. In this series, you’ll hear directly from members of the FareHarbor leadership team about their journey within the company, some personal anecdotes, and […]

Discover Customer Booking Patterns with FareHarbor’s Built-In Reporting Tool

Do you have a good understanding of how far in advance your customers typically book an activity? How about which tour start times are most popular? Even if you’ve researched these topics or have seen industry statistics around booking trends, having data that pertains to your customers specifically is invaluable. FareHarbor’s built-in reporting can tell […]

3 FareHarbor software partners that make running your business easier

We’re proud to say that our booking software is top-rated amongst tour and activity operators. And, although we make updates and add new features each month, we know that partnering with other companies is the right choice to ensure each client we serve has every tool they need to succeed. We pride ourselves on providing […]

5 FareHarbor Custom Calendars to Support Every Member of Your Business

One of the things we hear most from tour operators about the FareHarbor Dashboard is how customizable it is – especially when it comes to your bookings calendar. FareHarbor’s intuitive Dashboard features various views, filters, and display options that let you take control of your bookings and display them as a custom calendar. Not only […]

3 ways FareHarbor gets you more bookings

“You join FareHarbor to get more bookings. It’s really just that simple”. -Ted Clements, CEO and COO, FareHarbor As the most reviewed, highest-rated booking software out there, FareHarbor is determined to assist every client in getting more online bookings from the moment you join our Ohana. There are countless ways we help you boost conversions, […]

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